Metlife Mall Covid-19 News

13 July 2020 – A team member, who works in the Bakery department of Food Lover’s Market Metlife Mall, has tested positive for Covid-19. Her last day at work was on Thursday, 02 July 2020 – eleven days ago. This team member was screened as part of our daily wellness checks and was sent home as she wasn’t feeling well. She consequently went to a doctor and was referred to be tested. We were advised of the positive test result today.
Although we have not yet received a certification from a medical authority, we have decided to activate the protocols we have in place in the event of a positive test result.

All team members that were in close contact with this colleague have been identified and have been instructed to self-quarantine for the remaining period of the 14-days since the last contact with their colleague. They are being monitored for symptoms of COVID-19 and will only return to the store once we are satisfied that they have not contracted the virus.

A professional cleaning company has twice conducted a deep clean and sanitisation of the store on Thursday, 02 July 2020 and Saturday, 11 July 2020 – eleven and two days ago respectively. All colleagues have been screened throughout this period and have not displayed any symptoms in the time since the affected team member was last in the store.

We wish our affected colleague well and look forward to welcoming her, and the rest of the team, back to the store.

We will continue our practice of screening our team members on arrival at work daily and during the day, as well as following all hygiene protocols – including sanitising hands and surfaces, practising social distancing and wearing masks.

As we have followed all required hygiene protocols – our own, as well as the regulations as set out by the government, Food Lover’s Market Metlife Mall is open and we look forward to welcoming you back to store.