The Heart of Food Lover’s Market Are the Employees
At Food Lover’s Market, our colleagues aren’t just employees – they’re the heartbeat of our business. With a team of 17,000 dedicated individuals, we recognise the immense opportunity we have to enact real change, both within our company and in the communities we serve. From our humble beginnings as a single-site retailer to our current status serving 732 communities across South Africa, our commitment to our colleagues and their growth has remained unwavering.
Key Statistics:
- 17,000 Colleagues
- 36 Average Age of Corporate Colleagues
- 9,338 Corporate Colleagues
- 1,000 Jobs Created
- R1.5b per year Total FLM Salary (Corporate)
- 59.3% Female, 40.7% Male
Human Resources Data:
- 12,108,829 Hours worked in the company
- 0 Work-related fatalities
- 0 Serious social incidents
- 0 Local stakeholder grievances
- 368 Days lost due to injury
- 4 Safety incidents reported
- 2 Traffic incidents
- 0 Cyber breaches
Recognising Individuals For Who They Are
We believe in creating a culture of inclusivity where every colleague is valued for their unique talents and contributions. Recognising that not everyone has the same access to resources or education, we are committed to unearthing and nurturing the potential within each individual, empowering them to grow and thrive.
Employment Equity Data For Corporate Colleagues
- 67% African
- 19% Coloured
- 7% White
- 6% Foreigner
- 1% Indian
- 4,381 Women Employed
- 594 Women in Management
- 607 Men in Management
Productivity and Colleague Turnover
While we have seen a decrease in turnover of 12.29% since 2017, there is still work to be done. Our colleague turnover remains above our target of 25%, with recruitment challenges contributing to high turnover in the first six months of employment. However, we’re proud to have 1,367 colleagues who have been with us for 10 years or more, representing 15% of our workforce.
Our colleague productivity, at 9.2% of sales, surpasses the industry average. This is a testament to our emphasis on exceptional customer service and our commitment to providing a superior shopping experience. With more colleagues on the shop floor, ready to serve our customers, we continue to prioritise our colleagues’ growth and well-being, ensuring they remain the heart and soul of Food Lover’s Market.
We Are More Than A Workforce
At Food Lover’s Market, our colleagues are more than just a workforce – they’re our family, and their growth and empowerment are central to our mission and values. Together, we’re not just building a business; we’re building a community where everyone has the opportunity to thrive.
